NISA · Customer information

Terms & Conditions

Please review NISA’s shopping information and the policies linked below before completing your order.

01

Orders & payment

Review the product details, quantities and final order total before placing your order. The available payment methods and their instructions are displayed at checkout. NISA reviews order details and product availability before dispatch.

If you have a question about an item or payment, contact Customer Care before ordering.

02

Shipping & delivery

Enter a complete and accurate delivery address to see the available shipping options and applicable charges at checkout. Delivery timing depends on your destination, product availability and the courier.

Read our Shipping & Delivery policy for order processing, address changes and delivery enquiries.

03

Returns & exchanges

Contact NISA within 48 hours of delivery to report an eligible return or exchange request. Items must be unused and in their original condition and packaging. Eligibility, exclusions, approval and shipping charges follow the published policy.

Read the full Return & Exchange Policy before ordering.

04

Privacy & customer support

Our Privacy Policy explains how information is used when you browse, contact us, create an account or place an order.

For help, email support@nisawear.com or call +92 342 9468721. Do not send passwords or sensitive payment credentials through the contact form.

The linked policies provide the detailed information for shipping, returns, exchanges and privacy.
CONTACT CUSTOMER CARE ↗